How I am billed ?
Each server is billed on month to month basis. There are no contracts, you are free to cancel your server at any time.
Do you support Windows ?
We provide Windows 2008 and Windows 2012 on our Pro-VM 2 and up plans. Customer is responsible for their own license.
How long does it take for my server to be setup ?
All servers are instantly setup after payment is received. If your server is not up in 5 minutes or less, please contact support.
Can I upgrade my server ?
You can switch to a higher end server at any time from your client area. For individual component upgrade pricing please open a ticket on our helpdesk to check for availability.
What payment methods do you accept ?
We accept all major credit cards and paypal.
Do you offer cPanel/WHM ?
Yes we do, it will be available to purchase during sign up.
Can I purchase more IPs ?
Yes you can, please contact sales department by opening a ticket on our helpdesk. Additional IPs are charged at $2/m per IPv4.
What virtualization do you utilize ?
We use the most current openvz (Mini and Fast VZ plans) and kvm (Pro-VM plans) virtualization.
Do you provide server management and backups ?
All servers are self-managed and you are responsible for your own backups of your files.
Where can I see a list of your ISO library ?
An up-to-date list can be found here.
Do you offer affiliate and/or reseller programs ?
We offer both. For Affiliate program info please visit here. For reseller info please email firstname.lastname@example.org or open a ticket on our helpdesk.
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